1. Home
  2. FAQ
FAQ

Solotbaji FAQ – All Your Common Questions Answered in One Place

Whether your question is about registration, login, deposits, withdrawals, betting, the game lobby, or support — you'll find the answer on this page. If not, our 24/7 support team is always ready to help.

40+
FAQ
8
Category
24/7
Support

What can we help you with?

The FAQ below is organized by topic — scroll to whichever section you need.

Registration & Account

How to create an account, update your details, or complete KYC verification — all your answers are here.

Deposits & Withdrawals

All your questions about deposit and withdrawal methods, processing times, and limits.

Betting & Sports

All your questions about betting rules, odds, live betting, and Sports markets.

Game Lobby & Casino

Learn about slots, Live Casino, RTP, and game rules.

Bonuses & Promotions

Learn about the welcome bonus, cashback, free bet claims, and wagering requirements.

Support & Security

Account security, password reset, and how to contact support.

All Questions Register Payment Betting Casino Bonus Security

Registration & Account

On the registration page enter your full name, mobile number or email, password, and currency (BDT). Accept the terms and conditions and submit — after OTP verification, your account will be activated. The whole process typically takes 2–3 minutes.

Solotbaji strictly approves accounts for users aged 18 and above only. Age is verified both during registration and through the KYC process.

A clear scanned copy of your National ID (NID) or passport, and in some cases proof of address. This information is used solely to verify your identity and age — it is completely secure and confidential.

No. Only one Solotbaji account can be created per mobile number or email address. If multiple accounts are opened, all of them may be suspended and any remaining balances forfeited.

Some details can be updated directly from your profile settings. However, changing your mobile number or email may require assistance from the support team and identity verification.

Deposits & Withdrawals

Log in to your account and go to the "Deposit" option. Choose your preferred method — mobile banking, bank transfer, or e-wallet — enter the amount, and confirm. Most deposits are credited to your account within minutes.

The minimum deposit on Solotbaji varies by payment method. For mobile banking, it typically starts from BDT 200. Visit the deposit page for current limits.

Withdrawals on Solotbaji are typically processed within 5–24 hours of the request. Completing KYC verification before your first withdrawal helps speed up the process. Bank transfers may take 1–3 business days.

Wait 15–30 minutes first — delays can sometimes occur due to network issues. If it still hasn't arrived, contact Solotbaji support with a screenshot of the payment and the transaction ID. Most cases are resolved quickly.

Solotbaji generally charges no platform fee on withdrawals. However, your payment provider or bank may apply their own service charges. Please read the terms displayed carefully before submitting a withdrawal.

Betting & Sports

You can bet on cricket, football, kabaddi, tennis, badminton, hockey, basketball, volleyball, and all major leagues and tournaments worldwide. on the Sports page You can view all markets.

Live betting means placing bets in real time while a match is in progress. In Solotbaji's live betting section, odds update every moment, giving you the chance to bet strategically based on how the game is unfolding.

The minimum bet on Solotbaji varies by event and market, but generally starts from BDT 10. The minimum and maximum limits are displayed on screen before each bet.

Once a bet is confirmed, it generally cannot be changed or cancelled. However, a "Cash Out" feature is available on selected events, allowing you to settle your bet for a certain amount before the match ends.

Game Lobby & Live Casino

Solotbaji's In the game lobby Hundreds of slots, table games, and instant win games are available. Content from the world's top game providers is updated regularly.

Yes. At Solotbaji's Live Casino In this section, you can enjoy blackjack, roulette, baccarat, and many more games with real dealers via high-definition video streaming.

RTP (Return to Player) is the percentage of total wagers a game pays back to players over time. For example, a 95% RTP means that for every BDT 100 wagered, an average of BDT 95 is returned. RTP information for every game is available on Solotbaji.

Bonuses & Promotions

On Solotbaji Register and make your first deposit, the welcome bonus will be credited to your account automatically. Some offers may require a promo code — Promotions Page View.

Bonus funds cannot be withdrawn directly — they must be wagered a set number of times before converting to real cash. Example: a 10x wagering requirement on a BDT 1,000 bonus means you need to place BDT 10,000 in bets. Terms on the Promotions page Details are available.

Yes, most Solotbaji bonuses have an expiry period — typically 7–30 days. If the wagering requirements are not met within this time, the bonus may be forfeited. Please check the terms of each offer individually.

Security & Support

Yes. Solotbaji uses 256-bit SSL encryption. All personal information and financial data are stored completely securely. The platform undergoes regular security audits.

on the login page Click the "Forgot Password?" link. An OTP or reset link will be sent to your registered mobile number or email. If it doesn't arrive within 1–2 minutes, check your spam folder.

Solotbaji's 24/7 live chat support is available at the bottom-right of the site. You can chat in Bengali. You can also email [email protected] — replies are generally sent within 24 hours.

Yes. At Solotbaji's Responsible Gaming In this section, you can temporarily or permanently suspend your account by setting a cooling-off period or self-exclusion.

If you can't find the answer on this FAQ page, contact Solotbaji's live support or email us — we're always ready to help.

Responsible Gaming: If you run into a gaming issue on the Responsible Gaming page and use our help tools.

Quick Links
Create a new account Log in to your account View Bonuses & Promotions Sports Betting Live Casino Withdraw Download the Mobile App Responsible Gaming
Contact Support

If your question isn't covered in this FAQ, Solotbaji's expert support team is available 24 hours a day to assist you.

Live Chat
Click the chat icon at the bottom right of the site
🎁 New Member?

Don't have a Solotbaji account yet? Sign up for free and claim your welcome bonus.

Register now
💬 Need more help?

Have a question? Solotbaji is here for you

If you can't find the answer in the FAQ, reach out to us via live chat or email. You can also register now to enjoy the best betting and gaming experience on Solotbaji.

  • 24/7 Bangla Support
  • Secure & SSL Protected
  • Free Registration
Register for Free Log in to your account Download the Mobile App
বাংলা